The Digital Difference in Decatur, GA
The Most Advanced Communication in Auto Repair
When you bring your vehicle to an automotive shop for maintenance, you put your faith in experts to keep your vehicle operating at its best. At times, the information the service advisors provide can be difficult to understand; you might not grasp the importance of the repairs they are recommending. If you decide to postpone the work, only to experience bigger issues at a later time, you end up even more frustrated.
The most technologically advanced solution for your complex auto repair decisions can be found at Revolution, known as SmartFlow. While our well-trained staff know what to say, some situations are easier seen than explained. In other words, the age-old saying proves true: “A picture is worth 1000 words.”
Revolution has integrated SmartFlow into our shop to simplify the auto repair process, and to provide you with increased visibility and confidence from start to finish. Our entire Revolution staff will clearly and completely share all the vital information you need to know about your vehicle.
How Does SmartFlow Benefit You?
The name literally defines itself: “Smartly maximizing the workflow.” SmartFlow is an all-in-one communications solution for auto repair businesses and customers alike. After all, your time is valuable, and you’d likely rather spend it elsewhere than in an auto repair shop trying to decide how to spend your money.
At Revolution perform a comprehensive inspection of your vehicle, documenting its condition and any issues– with photos and video. We then share this documentation with you promptly and securely, allowing you to see for yourself exactly what procedures your vehicle requires. All of this remains paperless from start to finish!
If you’ve ever struggled to understand what your service advisor was explaining to you, you’re not alone. Vehicles are complicated. With SmartFlow, it’s easy to see all the parts of your vehicle we’re addressing. At Revolution, all photos and videos using SmartFlow are meant for your benefit. They educate you on your vehicle’s operation, demonstrate how a damaged or worn-out part affects your safety, and help spell out the corrective steps ahead.
Thanks to SmartFlow, when you see with your own eyes what ails your vehicle, rather than just taking a service advisor’s word for it, you can confidently give your approval to perform any and all needed repairs. A Revolution service advisor will work with you to ensure all procedures are completed efficiently, while helping to prioritize different items of concern.
Altogether, you’ll always get the most thorough inspection and accurate diagnosis of your vehicle, ultimately keeping you safe on Georgia’s busy roadways. After all, you– the customer– come first. SmartFlow allows us to serve you most effectively throughout the entire cycle of our working relationship.
Putting our customers first; building strong, lasting relationships through complete communication: This is SmartFlow. This is Revolution.
Dealership quality and professional experience without the dealer$hip price tag.
I’ve used the Revolution team for years and have always received great service above and beyond my expectations. They even point me back to the MB dealer to take care of areas covered by warranties and recalls ( = a big savings).
It’s refreshing to see an owner so involved — Matt always takes time to discuss the issues and review my options. And Tammy runs a smooth process, making sure they deliver when she says they will.
They only thing I would change: it’s hard to see the shop on DeKalb industrial across from the Kroger shopping center. I think I drive past it every time.
I wish I could give them another * for honesty and speed
Quality Service You Can Trust
No Question Is Too Big or Too Small
An easy and timely way to get in touch
Getting your everyday questions answered is both simple and convenient. As soon as you send your inquiry in, we'll respond as soon as possible. Or if you'd like to request an appointment immediately, we can take care of that too.